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Pinkoi does not charge any currency conversion or foreign transaction fee. How do I build a wish list? Do I check out separately for each Pinkoi shop? You can edit your profile, address, and email, etc. Language and currency settings are on the bottom right of any page on Pinkoi. Go to My Pinkoi dropdown menu and click on Dashboard. Do products come with warranties of any kind? Note: As of , Weixin payment and Tenpay is only supported in desktop browsers. Will I be charged an extra conversion fee or foreign transaction fees? Each shop has their own shipment procedures, and provides you tracking information which will show up on your Order Details. How can I ask questions about specific products or custom orders? What payment methods are available on Pinkoi? As of , this is available for customers in China, Hong Kong, Macau, USA, Canada and Australia. If you have any more questions, feel free to reach us at service pinkoi. Go to My Pinkoi dropdown menu on the top of the page; your wish list is right there! After payment, your order is now complete! What if I received a defective item? Paying in a different currency does involve fluctuating conversion rates. Yes, checkout is separated for each Pinkoi shop. What if a product is lost during shipment? Does every Pinkoi shop ship internationally? Check your package as soon as you receive it, and let the shop know as soon as possible if you spot defects. Pinkoi supports major credit cards, PayPal, Alipay, WeChat Pay and Tenpay. How do I apply gift cards or coupon codes? We want you to have the best experience on Pinkoi, not only because shopping should be fun, but also because we believe design is about spreading joy—from the designers to you. When will I receive my orders? Read more about:.{/INSERTKEYS}{/PARAGRAPH} You should receive another confirmation email soon! How can I contact a Pinkoi shop? Every shop is different. How can I change my language and currency settings? Each shop also manages its own shipping process. If a product is lost or damaged during shipment, contact the original shop immediately so they could proceed with sending a replacement and contact the carrier for compensation. Where can I view my wish list? The product is originally priced at another currency. How much does shipping cost? On a product page, you can scroll down to the Intl. shipping fee column to check how much it costs to ship to your country. {PARAGRAPH}{INSERTKEYS}マガジン デザイナーズガイド 17 Questions Answered For Your First International Pinkoi Order Welcome to Pinkoi! Feel free to contact designers anytime by clicking on Contact Designer on your Order Details you can also find past conversations in your message inbox. You can ask the designer anything about their shop! Here, you can find Order Details such as your order number, status and Transaction Status which includes shipment details. How do I manage my address and personal information? How do I manage and track my orders?